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Drip Campaigns

Follow Up Without Remembering To

Schedule a sequence of template messages to a segment so leads that went quiet get a second and third touch automatically, and stop as soon as they reply.

The LoopChat shared inbox: WhatsApp chats from shoppers on the left, and an open conversation where the AI agent answers and a teammate takes over.
Screens from a demo business, with sample data.
  • Scheduled sequences to any segment
  • Stops automatically when the customer replies
  • Respects opt-outs at every step
  • Delivery and reply reporting per step

Most sales are lost to silence

A lead that does not answer the first message is not a lost lead; it is an unfollowed one. A short scheduled sequence recovers a meaningful share of them at no extra staffing cost.

Know when to stop

Sequences end the moment someone engages, so nobody gets chased after they have already replied. That is what keeps follow-up from turning into spam and damaging your number.

Compliant with the 24-hour rule

WhatsApp only allows free-form messages inside a 24-hour window after the customer last wrote in. Outside that window, a follow-up is drafted and held for your approval rather than sent as a non-compliant message, then goes out the moment the window reopens or as an approved template.

What a follow-up sequence can do

  • Scheduled sequences

    Queue a second and third touch to a segment without anyone remembering to send them.

  • Stops on reply

    A sequence ends the moment someone engages, so nobody gets chased after they have already replied.

  • Respects the 24-hour window

    When a lead has gone quiet outside WhatsApp's 24-hour service window, a follow-up is drafted and held for your approval, then sent the moment the window reopens.

  • AI-drafted follow-ups

    Follow-up messages are drafted from the conversation and notes so far, not a generic nudge.

  • Opt-outs respected

    Every step honours opt-outs automatically.

  • Per-step reporting

    See delivery and reply figures for each step of the sequence, not just the campaign as a whole.

Setting up a sequence

  1. A lead goes quiet

    No reply after the last message you sent.

  2. A follow-up is drafted

    Grounded in the conversation and notes so far, not a generic nudge.

  3. Held for approval if needed

    Outside the 24-hour window, it waits for your sign-off before sending.

  4. Sent, and stopped on reply

    It goes out on schedule and the sequence ends the moment the customer engages.

Questions about WhatsApp Drip Campaigns

Anything else? Talk to us and we will answer it directly.

What is the 24-hour window, and why does it matter?

WhatsApp only allows free-form business replies within 24 hours of the customer's last message. Outside that window, a follow-up is held for your approval instead of being sent as a non-compliant message.

Will this chase someone who already replied?

No, a sequence stops automatically the moment the customer engages.

Is the follow-up message generic?

No, it is drafted from the conversation and notes for that specific lead.

Answer every WhatsApp message, even at 2 am

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